Anonymous
map-marker Charlotte, North Carolina

Cancel account

I canceled my account because I couldn't use the card anywhere when I called to complain I was told everywhere i was going was hitting the cash button they were not what's the sense of having a card you can't use
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Anonymous
map-marker Monument, Colorado

They’re the absolute worst and people need to know about it

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Absolutely slimy and greedy company who couldnt care less about their customers or providing a quality experience. They take unnecessarily long to post payments, and lock you out of your card when its received late because of this fault.

They dont proactively give line increases like they claim to, and in fact, its rare that they give them at all even when you use the card responsibly and carry a low balance. Just today for example I was trying to make a purchase and my card kept declining, they sent me an email asking if it was me, I called the number they gave me to verify the transactions, and then the representative started talking to me like they were a debt collector even through MY ACCOUNT WAS PAID. Interest rate is unnecessarily high, and quite frankly I regret ever giving this company a chance. If you value your hard earned money, STEER CLEAR OF THIS COMPANY!

Ive had two accounts with them over the better of six years and they treat me like absolute garbage. If youre looking for a decent lender, use Capital One.

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User's recommendation: STAY AWAY FROM AVANT, if you need a loan or credit, use Capital One.

1 comment
Guest

Then go use Capital One, but you won’t. Your credit is garbage and you are stuck with them.

Henrika R

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Verified Reviewer

Fraudulent Charges

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Avant - Fraudulent Charges
Updated by user Nov 03, 2023

Avant had yet to take responsibility of their unprofessional employees and unethical business practices.

Original review Oct 26, 2023
My card was compromised and used for online purchases and sports betting sites. I contacted Avant to dispute the charges and was told by Ashley that "she" believes the charges were valid & denied my dispute. This company is a scam & trying to make me pay over $900 of fraudulent charges.
View full review
Loss:
$900
Cons:
  • Will charge you for fraudulent or unauthorized charges
  • Rude customer service
  • Will not help resolve issues

Preferred solution: Full refund

User's recommendation: Do Not Apply With Avant! Google them with being sued for scams....FTC VALIDATION

Leslie H Zbs

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Verified Reviewer

Mi tarjeta está cancelada no funciona

él llamado varias veces y necesito hablar con alguien en español y no pueden proporcionar una persona y llevo meses sin poder usar mi tarjeta y no hay respuesta positiva
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Pros:
  • Ninguna
Cons:
  • Todo es desventajas muy mal

Preferred solution: Q me enviasen una nueva tarjeta

Anonymous
map-marker Indian Trail, North Carolina

Cancel account

Even know I never have had a balance because I can't use the card not at the grocery store walmart online shopping no where it is declined everywhere its of no use to me
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User's recommendation: Go elsewhere for credit

Anonymous
map-marker Inez, Kentucky

Can't read all the numbers on my card

I work n coal mine and my wallet gets dust and dirt in it and I cant read it. The last four numbers is 3773. It expires eighth month of 2027 The CVC code, or whatever is 333 I just cant read the first 12 numbers they have rubbed offI
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User's recommendation: Maybe

Resolved
Mahi Dvf

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Verified Reviewer
| map-marker Miami, Florida

Resolved: Mi tarjeta está cancelada no funciona

Updated by user Dec 21, 2023

Company fixed the issue and I have been provided with full refund.

Original review Dec 21, 2023
Mi tarjeta de crédito que termina en 9194 no funciona y tiene saldo disponible . Saludos . Fui a hacer una compra en Publix supermarket y me rechazaron la compra
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User's recommendation: Tienen que tener algún representante que sea bilingüe

Peggy G Dui

Your automatic machine is not acceptn payment states application error

I cant make a payment states application error I dont understand I need to talk to alive person please this is getting frustrating I attempted to pay on yesterday as well as today after I put in my social security last four numbers it didnt let me go any further please help me to dissolve this issue
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Pros:
  • I just want to make a payment

Preferred solution: I just want to talk to some one so that I can make my payment please

Makayla H Gww

Horrible Customer Service

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This company is very money hungry! Does not give fee reversals will wait until your bill is due to add annual fees that will take you overdrawn and will not give back any fees. Just money hungry if you want to be a valued customer don't do business with them!! Save yourself the headache and cancel on you credit report! I'll rather tak point deduction than to deal with their BS. Don't escalate management is USELESS!
View full review
Loss:
$150
Pros:
  • No pros all cons con artists to be exact
Cons:
  • Customer service
  • Carelessness

User's recommendation: RUN RUN RUN

Theresa H Xgi

No response

Try everything to login my account, and can't get code because nothing I try will send the code PLEASE help
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Preferred solution: I need paper statement send to me Please

Anonymous
map-marker New York, New York

Have not received my new card

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The customer service rep was incapable of answering simple yes or no answers. Every question I asked was answered with a statement that did not answer the question - it was the most frustrating experience Ive ever had with a customer rep. I hung up the phone without resolution to my problem and no answers.
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Anonymous
map-marker Reading, Pennsylvania

Can’t make payment

Cant login to make a payment. Tried several times and it comes up something is wrong. My payment is due on the 9th.
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Anonymous
map-marker San Antonio, Texas

Loan Specialist

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Hi, I've been calling your phone number, however it keeps going to Evolve banking, even when they transfer me, is there another number I can use or have a loan specialist call me, please advise. Thank you, Raquel 517.977.3828
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User's recommendation: Customer service replied promptly, very polite, friendly, professional. They answered my questions and I shared with them that the phone number I was calling was directed to a different company.

Esteban R Zkb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Horrible bank .

After 3 years they randomly revoked my account for fraud but cant tell me what was the fraud . Horrible never again
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User's recommendation: NOO

Klara Ycq
map-marker Fort Myers, Florida

Tried to pay my balance and asked to have a statement sent to me each month. They refused. All I want to do is process my payments through my bank

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Wanted a statement so I can pay my balance from my bank and they refused. You must go through their bill crap system to make payments
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User's recommendation: Don’t get this card to hard to work with. Terrible to understand the people

Kelley L Qjy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payment dispute

I recently paid my loan in full on 5/1/2023 but was charged a payment of 160.00 on 5/12/2023, will that payment be refunded?
View full review
Loss:
$160

Preferred solution: Reimbursement for overpayment

About

Summary

Avant specializes in personal loans. The company was founded in January 2013. Its headquarters is based in Chicago, Illinois, USA. Avant offers personal loans for debt consolidation, home improvement, and emergencies. The loan offer depends on user’s eligibility including income and credit score. It is possible to apply for a personal loan and get rates on the company website. Customers can use online tools to calculate loan amounts, rates, number of payments, and monthly payments. Approval takes a couple of hours. Funds are deposited via ACH next business day after approval. Avant has a Referral Rewards program. There is an Avant mobile application for Android and Apple.

Avant reviews and complaints

Avant is ranked 143 out of 1016 in Loans and Mortgages category

Area Served

USA

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